Privacy Policy

We collect personal information that you provide directly to us, including:

• Reservation Information: Name, email address, phone number, address, payment information, special requests, and preferences
• Account Information: Username, password, and profile information if you create an account
• Communication: Information you provide when contacting us, including emails, phone calls, and feedback

We automatically collect certain information when you visit our website:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on our site, referring websites, and interaction with our content
• Location Data: General location information based on your IP address

We use your information to:

• Process Reservations: Manage your bookings, process payments, and provide requested services
• Customer Service: Respond to inquiries, provide support, and send confirmations
• Communication: Send booking confirmations, updates, and promotional materials (with your consent)
• Improve Services: Analyze usage patterns to enhance our website and services
• Legal Compliance: Comply with applicable laws and regulations

We do not sell or rent your personal information. We may share your information with:

• Payment processors for secure transaction processing
• Email service providers for communications
• Website hosting and analytics providers
• Third-party booking platforms (if applicable)

We may disclose your information if required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Investigate fraud or security issues

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data during transmission
• Secure storage systems with access controls
• Regular security assessments and updates
• Staff training on data protection practices

Under applicable privacy laws, you have the right to:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another services
• Objection: Object to processing of your personal information
• Withdrawal: Withdraw consent for marketing communications

To exercise these rights, contact us at: info@albatrosclubmykonos.com

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

Generally, we retain:

• Reservation data for 7 years for accounting purposes
• Marketing data until you unsubscribe or request deletion
• Website analytics data for 26 months

As we operate in Greece and may use service providers in other countries, your information may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place for such transfers.

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.